Frequently Asked Questions

Got Questions? We've Got Answers

Everything you need to know before your first workshop or private event with us.

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You can cancel or reschedule free of charge up to 48 hours before your session for a full refund or credit. Cancellations within 48 hours are non-refundable, though we're happy to help you transfer your ticket to someone else. Full details are on our Refund & Cancellation Policy page.

Not at all! Every workshop is beginner-friendly and guided step-by-step by our instructor. No artistic background is required — just a willingness to have fun.

Absolutely — many of our guests come solo and it's a great way to unwind or meet fellow creatives in a relaxed, welcoming setting.

Our public workshops are recommended for ages 12+, with participants under 16 accompanied by an adult. For younger children, our Mommy & Me sessions and private family workshops can be customized to suit their age.

Yes, free on-site parking is available at all of our workshop venues.

Comfortable, casual clothing you don't mind getting a little paint or buttercream on. Aprons are provided, but sleeves can still get messy!

Please note any allergies or dietary restrictions at checkout or by emailing us ahead of time, especially for our Cake Painting and Sip & Paint workshops. We'll do our best to accommodate you.

Yes, tickets can be transferred to another person at no charge — just email us the new guest's name before the workshop date.

We do! Birthday parties — for kids and adults alike — are one of our most popular private event types. Visit our Private Events page to get started.

Yes — for private events, we travel throughout Mississauga, Oakville, Brampton, Toronto, and the surrounding GTA. See our full coverage area on the Private Events page.

Still Have Questions?

Our team is happy to help — reach out and we'll get back to you within one business day.

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